NOC (Network Operations Center)
- Goal: to ensure the availability of networks that support all Frontier Optical Networks services
- Located in Africa
- Coverage 24x7x365
- Escalation Matrix
SLAs (Service Level Agreements)
- Our client wellbeing is measured by the SLA, achieving a high level of satisfaction in every action
- Commitment to achieve some indicators in certain levels of quality: availability & packet loss
- Frontier Optical Networks offers tools to check the status of the services: online and on time
What else differentiates Frontier Optical Networks?
Frontier Optical Networks Limited intends to establish at its core ethical principles and codes of conduct which correspond with ethical values prioritizing human dignity and fundamental rights of the individual, as well as those of society as a whole.