Service quality

NOC (Network Operations Center)

  • Goal: to ensure the availability of networks that support all Frontier Optical Networks services
  • Located in Africa
  • Coverage 24x7x365
  • Escalation Matrix

SLAs (Service Level Agreements)

  • Our client wellbeing is measured by the SLA, achieving a high level of satisfaction in every action
  • Commitment to achieve some indicators in certain levels of quality: availability & packet loss

Online Monitoring

  • Frontier Optical Networks offers tools to check the status of the services: online and on time

What else differentiates Frontier Optical Networks?

Excellent Partners

Our clients are our partners from the first minute. We satisfy clients from many segments: Tier 1 carriers, local companies or corporates.

Experienced Team

FON field engineers are dedicated to assisting and developing network solutions on the ground. They actively hire local engineers CCNP certified.

FON everywhere

Local presence providing global Managed Services options and solutions. We have offices in almost all west African countries.

Protection & Resilient protocols

Security, privacy, redundancy and fast connectivity are all guaranteed by our network of experts and local partners.

Pan African Network

Our extensive network covered with terrestrial and submarine cables, allows us to be the number one Telecom operating service in Africa.

One single Point of Contact

Your project is taken care of by all members of the team. We stimulate a complete flexibility and 360º degree information sharing.


Frontier Optical Networks Limited intends to establish at its core ethical principles and codes of conduct which correspond with ethical values prioritizing human dignity and fundamental rights of the individual, as well as those of society as a whole.