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The work of an IT sales professional falls into the three main areas of pre-sales, sales and post-sale support of hardware and software.

Pre-sales involves giving detailed information about technical specifications and the ways in which they could meet a customer's needs. This often includes demonstrating those features before a sale.

In some cases it also involves responding to a pre-qualification questionnaire (PQQ) and then, if short listed, replying to a more detailed information to tender (ITT) document.

The actual sale involves negotiating a commercial agreement to the benefit of both the customer and supplier.

Technical support, which follows the sale, may include solving faults and problems, or maximizing the use of software features, as well as advising on appropriate user training.


The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:

  • understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
  • ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
  • cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
  • identifying and developing new business through networking and courtesy and follow-up calls;
  • preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
  • marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
  • maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
  • developing effective sales plans using sales methodology;
  • providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
  • advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
  • meeting sales targets set by managers and contributing to team targets
  • networking with existing customers in order to maintain links and promote additional products and upgrades;
  • handling hardware or software problems and faults and referring on to specialist technical colleagues
  • responding to tender documents, writing proposals, reports and supporting literature;
  • managing workload in order to organise and prioritise daily and weekly goals;
  • contributing to team or progress meetings to update and inform colleagues.


  • Basic salary
  • Benefits
  • sales commission
  • Tools

Working hours

  • FON - Company policy

What to expect

  • The company(FON) expects from the sales executive in all aspects relating to the sales targets, customer management and grow the business in the corporate sector



This area of work is open to all graduates but a degree in one of the following subjects may be particularly more suitable:

  • business information systems/technology;
  • business/management;
  • computer science/software engineering/computer engineering;
  • electronics;

Relevant Skills

  • the candidate should have interest and strong knowledge of IT
  • The candidates should have a strong sales background in IT solutions
  • The candidate should have at least five years’ experience in ISP corporate sales environment
  • The candidate should understand the skills of smart selling(negotiations and closing sales)

You will need to show evidence of the following:

  • self-motivation and a competitive, results-driven attitude;
  • passion, dedication and focus;
  • a good level of technical understanding with enthusiasm for new technology and its commercial uses;
  • stamina, resilience and the ability to work well under pressure;
  • articulate and confident presentation skills and professional telephone manner;
  • time-management skills and the ability to prioritize;
  • attention to detail;
  • persuasive and influential verbal communication skills;
  • a strong team spirit;
  • business awareness;

Work experience

  • Experience of a customer service or sales environment
  • The candidate should have at least five years’ experience in ISP corporate sales environment
  • The candidate should understand the skills of smart selling(negotiations and closing sales)

How to apply:

If you are up to the challenge, have the above qualification and experience; please send your application to This email address is being protected from spambots. You need JavaScript enabled to view it..